Support Coordinators & Plan Managers

We understand the pressure of finding the right fit. Our promise to you: clear communication, fast placements, and a strict 2-hour minimum shift policy ensuring care is never rushed.

Why Partner With Us?

Streamlined processes designed to support your workload and prioritize participant outcomes.

24-Hour Response Guarantee

Instant action on all referrals. We review and respond within one business day to keep your participants moving forward.

Personalized Matching

Family-run oversight ensures we pair participants with workers based on genuine personality fit and specific care requirements.

Reliable, Unhurried Care

Our strict 2-hour minimum shift policy means support workers have the time needed to deliver meaningful, quality care without rushing.

Seamless Integration Process

A transparent, straightforward timeline from referral to ongoing support.

1

Referral & Intake

Submit online. We acknowledge receipt within hours and begin our review.

2

Assessment & Matching

We consult with you and the participant to find the ideal support worker fit.

3

Service Agreement & Care

Paperwork finalized, schedules set, and unhurried care commences.

Priority Referral Intake

Secure, fast, and direct. Submit your referral below for our 24-hour response.

Trusted by Coordinators, Focused on Compliance

We maintain rigorous standards to ensure peace of mind for both you and your participants. Our commitment to compliance means you can confidently recommend our services.

NDIS Compliant

Strict adherence to all NDIS Practice Standards and rules.

Fully Insured

Comprehensive coverage for all
workers and activities.

Vetted Staff

Thorough background checks, screening, and ongoing training.

Clear Reporting

Timely, transparent progress notes
and incident reporting.

"Creative Disability Care has been a breath of fresh air. Their fast response time and genuine care for my participants makes my job as a Support Coordinator so much easier."

— Sarah M., Independent Support Coordinator

Referral FAQs

Common questions from Support Coordinators and Plan Managers.

What is your current service capacity?

Yes, we currently have capacity and are welcoming new participants.

Which areas do you cover?

We provide services across Ipswich, Queensland, and surrounding areas.

Do you offer Support Coordination?

We offer a range of personalised disability support services including community participation, in-home supports, personal care, assistance with daily living tasks, transport and appointment support, creative expression activities, social engagement, and skill development programs tailored to individual goals and needs.

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Contact Info

0430 450 400

Ipswich, QLD

© 2026 Creative Disability Care.